Our Delivery & Returns Policy
Ireland at €7
UK Coming soon
Rest of the world Coming soon
FREE - Pickup from our HQ
UK & EU retail customers
You may return eligible items for a refund of the goods within 28 days of receipt of the products (40 days for UK orders). Please check your items are eligible for return (see below section) and follow the returns process set-out below. The cost of returning unwanted items is borne by you, but you may use our subsidised returns mail services. Faulty or incorrect items returns costs will be paid for by us (either via a free postage label or refund of reasonable mail costs).
What Items Can You Return?
Unwanted goods in an unworn state, labels attached and with original packaging.
CDs and DVDs must be in their original sealed packaging.
Not eligible for return:
For hygiene reasons, we are unable to accept tights and underwear back for refund or exchange.
For all retail & teacher Customers made-to-order items, including Alegra Lycra multi-print ranges.
Weissman brand costume products (for teacher & wholesale customers) are not eligible for return, except where faulty (where replacement or refund options would be offered). We will try to accommodate changes for sizes - please contact customer services for details.
All genuinely faulty items are eligible for return.
For help with returns, please contact our friendly Customer Service team at firstname.lastname@example.org quoting your order reference.