Terms and Conditions

Beatsandfeet is the trading name of A&C Project Co-ordinators Ltd online retail platform. Any references hereafter to Beats and Feet Online Retail will use the term "Beats", and any references to the website belonging to that company will use the term "Site".

On this page you can find out about:

 

1. Ordering

1.1 When you place an order you confirm that all details provided are accurate and you have permission to provide them. You enter a contract with Beats when you place an order. Payment will be taken when the order is processed, and the order will be completed as per your selected shipping method. You will receive an email confirming your order, with subsequent emails informing you of dispatch of your goods. Please check all details are correct, including ordered items and address details. Should you need to amend your order, please contact Customer Services on beatsfeet4you@gmail.com

1.2 To place an order through the site you must be 18 years old and have valid card details to a registered bank.

1.3 Payments

You can place an order using a debit/credit card, by creating a secure account or checking out as a guest. We also accept payment via bank transfer through a pro forma invoice. It is possible to make a pro forma invoice subject to a minimum purchase of £200 / 250€. Orders will only be validated once the pro forma invoice has been paid and cleared in our account.

We occasionally carry out random security checks. This is to ensure that no one uses your data without your consent, or with a stolen or duplicated card. In this instance, we will contact you to request the relevant documentation in order to proceed with your order. We thank you for your patience and understanding of this procedure.

1.4 If you want to add additional items to your order after placing it, please contact Customer Services on beatsfeet4you@gmail.com (this is dependent on the status of your order).

1.5 Shoes:
Some of our dance shoes come in European or American sizes which we convert into English sizing's. The size you ordered may not match the size on the box, but it is the correct converted size. Please try on both shoes to check the fit.

1.6 Large orders:
If you are placing a bulk or large order over £200 or 350€, please contact Customer Services to check if you are eligible to receive a discount.

2. Availability

2.1 Beats works hard to keep the Site and stock levels up to date. In the event that an item(s) you have ordered is out of stock, we will place an order with our suppliers and ship it to you as soon as possible, with no additional shipping charges. The available items in your order will be shipped to you as normal.

2.2 Beats reserves the right to reject or cancel any orders, in the event of:

  • Product out of stock / discontinued

  • Incorrect address / outside of delivery zone 

  • Incorrect billing information

  • Fraudulent activity

  • Errors on the website

  • Force majeure

 

3. Delivery

3.1 We offer different types of shipping methods that are available to you dependent on your location. Please see our shipping policy and estimated delivery times.